Privacy policy

Introduction

CORKANDTOP-Elisa Bo is a company established under Dutch law, based in the Netherlands and registered with the Dutch Chamber of Commerce (KvK). This privacy policy will explain how www.elisabo.co uses the personal data we collect from you when you use our website and will provide you with information on your legal rights under the General Data Protection Regulation (GDPR).

When you visit our website www.elisabo.co (hereinafter: “Site”), when you make a purchase in our webshop, send us a message through our contact form or sign up for our newsletter, we process personal data. The term 'personal data' includes all information about an identified or identifiable natural person.

In the processing of personal data, www.elisabo.co (“we”, “us”, “our”) qualifies as the controller in the meaning of the GDPR.

We want to point out that is is important to read this Privacy Policy carefully.

Table of Content

  • What data do we collect?

  • How do we collect your data?

  • How will we use your data?

  • How do we store your data?

  • Marketing

  • Third Parties

  • What are your data protection rights?

  • What are cookies?

  • How do we use cookies?

  • What types of cookies do we use?

  • How to manage your cookies

  • Privacy policies of other websites

  • Changes to our privacy policy

  • How to contact us

  • How to contact the appropriate authorities

What data do we collect?

We collect the following data

Personal identification information:

  • Name and address details (name, first names, place of residence, postal code, country of residence)

  • Telephone number

  • E-mail address

  • Payment details

How do we collect your data?

You directly provide us with most of the data we collect. We collect data and process data when you:

  • Fill in a form on our website

  • Place an order for any of our products or services

  • Subscribe to our newsletter

  • Contact us

  • Use or view our website via your browser’s cookies

How will we use your data?

We collect your data so that we can:

  • Process your order.

  • Deliver our products

  • Email you with our newsletter about special offers on other products and services we think you might like and update new with our blog post (news).

  • Improve our website

When we ask you to enter your personal data, certain fields are mandatory as we require this data in order to grant you access to process your request (e.g. to deliver a parcel we need your postal address).

It is important that the personal data shared about you is correct and kept up-to-date. Please inform us of any change in such details.

How do we store your data?

We securely stores your data within our administration. We are bound by confidentiality and bound by instructions aimed at the adequate protection of your personal data.

We will keep your personal identification informations in our administration for as long as you remain a customer, but also afterwards, in order to answer all questions, respond to complaints or maintain all necessary data in order to meet legal, accounting or analytical requirements. Once this time period has expired, we will delete your data by erasing them from our administration. The e-mail address used for newsletter subscriptions is removed from our mailing list as soon as you choose to unsubscribe.

We do not store any sensitive personal data and, as our website is not intended for children, we do not store any data regarding children.

Marketing

If you subscribe to our Newsletter, subject to a “opt-in” validation, your data will be processed in order to:

  • Send you our newsletter

  • Analyse if you open our newsletter, in order to improve its content

  • Inform you about our event, products, services and blog-posts

  • Make recommendations about certain products or services which may interest you

You have the right to stop us from contacting you for marketing purpose. You may withdraw your consent, and unsubscribe to our newsletter at any time. To unsubscribe please click on the button “Click here to unsubscribe” found at the bottom of all of our newsletters and confirm cancellation of your subscription.

Please note that the withdrawal of your consent does not affect the lawfulness of the processing of your personal data prior to the withdrawal of your consent.

External partner

The data that we collect via our online form may be communicated to external partners operating in our behalf. The concerned partners are the deliveries and fulfilement companies who deliver the product you order on our website.

The data we communicate to them are:

  • Name and first names

  • Postal address (place or residence, postal code, country of residence)

  • Phone number

We ensure that those external partners to whom your personal data is made available are obliged to treat your personal data securely, confidentially under the requirements set out in the GDPR.

What are your data protection rights?

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request us for copies of your personal data.

  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request us to complete the information you believe is incomplete.

  • The right to erasure – You have the right to request that we erase your personal data.

  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data.

  • The right to object to processing – You have the right to object to our processing of your personal data.

  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organisation, or directly to you.

If you would like to exercise any of these rights, please contact us at our email: info@elisabo.co. After receipt of your request, we will inform you whether we can comply with your request. Based on privacy legislation we can refuse your request under certain circumstances. If we do so, we will explain the reasons for the refusal.

If you object to the processing of your personal data for direct marketing purposes, we will always respect this request.

You can find more information about your privacy rights on the website of the Dutch Data Protection Authority (Autoriteit Persoonsgegevens, “Dutch DPA”).

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

Subject to your consent we uses cookies to improve your browsing experience on our website, and for analytic purposes. Cookies allows us to collect the informations about:

  • The content you have seen

  • The links you have clicked on

  • Your IP address

  • Your geo-localisation

  • Votre Browser

  • Your device

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

limitation of liability

Our website may contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

We cannot be held responsible for the loss, the data corruption or the identity theft, which may be caused particularly but not only by the presence of virus or by cyber-attacks

Changes to our privacy policy

We keep our privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 29 October 2020.

How to contact us

If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: info@elisabo.co

How to contact the appropriate authority

If you have a complaint about the processing of your personal data by us, we will do our utmost best to resolve it with you. You have the right to lodge a complaint with the competent supervisory authority at any time. In the Netherlands, this is the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). If you live or work in another country of the European Union, you can file a complaint with the competent supervisory authority in that country.